COVID-19: Sage Dental’s Commitment to Care
There is no higher priority to our Sage Dental family than the safety of our patients and team members. We understand the fear and concern you may have surrounding the COVID-19 pandemic, and we are committed to keeping our clinical team, patients and facilities safe.
As of March 20, 2020, all healthcare providers in Florida have been ordered by the Office of the Governor via Executive Order 20-72 to limit patient care to only that which is medically necessary and, if delayed, would put a patient’s immediate health or wellbeing at risk.
All Sage Dental appointments in the state of Florida currently scheduled from March 23 to May 8 will be rescheduled. During this time, all of our practices will remain staffed by a practice team member to address patient needs but will be closed to all but essential patient care.
Select practices throughout the communities we serve will remain open with onsite licensed dental professionals for patients who require immediate care. We will also have virtual consultations on our website with a licensed provider available via our teledentistry solution.
If you have a medical emergency, please dial 911. If you are experiencing pain or any issue with your mouth that you believe needs to be treated immediately, please contact your local Sage Dental practice or visit mysagedental.com/find-locations/ to utilize our teledentistry solution.
Following the most recent American Dental Association guidance, we will continue to provide essential care to our Sage Dental Georgia patients. We are prepared to safely meet the needs of patients who require essential treatment or are in the middle of treatment.
Beginning March 23, if you have an appointment for preventive treatment, such as Orthodontics or Hygiene, these appointments will be rescheduled to a future date. You can expect to receive a call or text message from your practice to discuss confirming or rescheduling your appointment.
During this time, only select Sage Dental practices throughout Georgia will remain open with onsite licensed dental professionals for patients who require immediate care. We will also have virtual consultations on our website with a licensed provider available via our teledentistry solution.
If you are experiencing pain or any issue with your mouth that you believe needs to be treated immediately, please contact your local practice or visit https://mysagedental.com/find-locations/ to utilize our teledentistry solution.
If you are visiting Sage Dental during this time, please be reassured that we are following the Centers for Disease Control and Prevention and the American Dental Association’s guidelines to keep all patients and team members safe.
- Before a patient enters an exam room, all surfaces, such as the dental chair, dental light, drawer handles and countertops must be cleaned and disinfected.
- All dental staff involved in patient care wash their hands and use appropriate protective equipment such as gloves, masks, gowns and eyewear when needed.
- After each patient, disposable dental tools, gloves and masks are thrown away and never reused.
- Offices may cover some equipment with protective covers, which are replaced after each patient.
- Non-disposable items, like dental tools, are cleaned and sterilized in between patients.
- Prior to any exam or treatment, all patients will be provided with both hydrogen peroxide per ADA guidelines and our innovative molecular iodine solution, ioRinse. This pre-procedure rinse has proven effective at killing the coronavirus in lab testing.
- Every patient that visits Sage Dental for an appointment can choose to wait in their car rather than waiting in the waiting room. Simply call the front desk of the practice and check-in. We will call you back once your appointment is ready to start.
In all cases, we want to ensure that anyone we treat is healthy and free of any symptoms of illness. If you are ill with a fever, cough, acute respiratory symptoms, flu-like symptoms, or have been around anyone with flu-like symptoms in the past 14 days, please reschedule your appointment or seek a virtual consultation.
Are Sage Dental offices open during the COVID-19 pandemic?
We will continue to provide assistance to patients who require essential care throughout our network of dental practices. If you are experiencing a dental emergency or pain in your mouth, please call 866-806-7594, and our team will be happy to assist.
If I’m not a current Sage Dental patient, can I still be seen?
If you are not currently a Sage Dental patient and need urgent care, we are available and open to serve the needs of our surrounding communities and clinical colleagues. If your condition is an medical emergency, please call 911.
Can I reach a Sage Dental provider virtually?
During this time, we have made virtual consultations available via our online teledentistry platform, iSage. If you are having pain or believe you need to see a dentist but do not feel comfortable leaving your home, you can contact us at 866-806-7732 to initiate a virtual consultation with one of our providers.
Do you accept my insurance?
At Sage Dental, we accept most dental insurance plans. Our team will assist you in determining whether your dental treatment costs are covered. If your insurance covers your treatment, we will help you file your claim.
I don’t have insurance. What types of financing options do you offer?
We believe a healthy smile should be accessible to everyone. As part of our commitment to making comprehensive dentistry affordable for our patients, we offer our Sage Dental VIP Discount Program. With the VIP Discount Program, you can save up to 40% on routine and advanced dental treatment. We also have special financing available through our partnership with CareCredit.
Do you treat children?
Yes, we do! Sage Dental welcomes children of all ages. Not only is it important to keep your child’s smile healthy, it’s essential for kids to learn that visiting the dentist can be fun! Please remember, all patients under the age of 18 must be accompanied by a parent or legal guardian during their visit.
Are your practices accessible to patients with disabilities?
Yes. Absolutely. Please feel free to call ahead if you would like us to make special arrangements for you or your family member.
Important tips to help keep yourself and those around you healthy:
Wash your hands throughly and frequently or use a hand sanitizer with at least 60 percent ethyl alcohol.
Cover your cough or sneeze with your elbow. Infections like the COVID-19 spread through the tiny droplets in coughs and sneezes.
Avoid touching your face, eyes or nose to reduce the spread of germs.
Stay home if you feel sick. If you have flu-like symptoms or otherwise feel unwell, stay home and rest.